Law Firm Scheduler

Job Title: Law Firm Scheduler

Location: McKinney, TX - This is not a remote job.

Job Type: Full-Time

Reports To: Vice-President of Legal Operations

About the Firm:

Burress Injury Law PLLC is a very highly-rated law firm based in McKinney, Texas. However, we handle important cases all over Texas and across the United States. Our law firm only handles personal injury cases and our focus centers on a strategy of quality over quantity.

Position Overview:

Works in a high-level, fast paced and rapidly growing plaintiffs’ personal injury firm providing superb executive support to the Administrative and Legal divisions of the firm. Must be able to answer heavy call volumes, process intake information, schedule appointments for 15+ Attorneys/Paralegals and provide excellent customer service while interacting with clients. This position has a heavy emphasis on multi-tasking several different tasks at one time with exemplary attention to detail. Also required is a very strong work ethic and desire to work well in a group setting.

Essential Qualities, Duties and Responsibilities:

• College graduate or equivalent (preferred)
• Customer service: 2 years (preferred)
• Client service experience for at least 2 years
• Possesses at least 2 years of experience with scheduling in a demanding, fast paced environment
• Self-starter who is motivated to be integral part of a growing and highly successful team
• Works well in team environment with different personalities
• Organized, detail oriented and able to multitask and work quickly
• Proactive, can-do team-oriented attitude
• Well-versed in technology (Microsoft, Office at Hand, DocuSign, Zoom, etc)
• Strong oral and written communication skills
• Answers high call volume and directs phone calls to relevant staff
• Schedule all appts for Attorneys, Paralegals and Admin staff
• Occasionally conducts intakes with potential new clients
• Schedules CEO & COO meetings and appointments
• Manages CEO & COO calendar
• Proofreads e-mails and documents
• Prepares documents as needed

Benefits:

• 401(k) w/ matching
• Health insurance
• Life insurance
• Vision insurance
• 128 hours Paid Time Off (3 weeks, 1 day)
• Bonus opportunities

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:

• In person
• Mckinney, TX 75072: Reliably commute or planning to relocate before starting work (required)

Please submit your resume in PDF format via e-mail. Do not call our office.

This job description does not imply, nor does it create, any type of employment contract between the employee and employer. Rather, this job description is a general summary of common tasks, duties and responsibilities that comprise the means of accomplishing this job's purpose and objectives. All employees of the company are employed at will, are expected to be able to change productivity, and to handle other tasks or perform job duties as assigned by management. This job description may be updated at any time at the sole discretion of the company.

I have received, read and understand the Job Description and acknowledge that I am able to perform the essential functions of this position, with or without a reasonable accommodation.