Law Firm Scheduler

Reports to: Chief Operations Officer

Payroll Status: Full-Time

Location: McKinney, TX

Job Summary:

Works in a high-level, fast paced and rapidly growing plaintiffs’ personal injury firm providing superb executive support to the Administrative and Legal divisions of the firm. Must be able to answer heavy call volumes, process intake information, schedule appointments for 15+ Attorneys/Paralegals and provide excellent customer service while interacting with clients. This position has a heavy emphasis on multi-tasking several different tasks at one time with exemplary attention to detail. Also required is a very strong work ethic and desire to work well in a group setting.

Essential Qualities, Duties and Responsibilities:

• College graduate or equivalent (Preferred)
• Client service experience for at least 2 years
• Possesses at least 2 years of experience with scheduling in a demanding, fast paced environment
• Self-starter who is motivated to be integral part of a growing and highly successful team
• Works well in team environment with different personalities
• Organized, detail oriented and able to multitask and work quickly
• Proactive, can-do team-oriented attitude
• Well-versed in technology (Microsoft, Office at Hand, DocuSign, Zoom, etc)
• Strong oral and written communication skills
• Answers high call volume and directs phone calls to relevant staff
• Schedule all appts for Attorneys, Paralegals and Admin staff
• Occasionally conducts intakes with potential new clients
• Schedules CEO & COO meetings and appointments
• Manages CEO & COO calendar
• Proofreads e-mails and documents
• Prepares documents as needed

Benefits:

• Competitive salary commensurate with experience
• Generous 401K with firm matching component and discretionary profit sharing
• Health Insurance
• Vision Insurance
• Blanket Life Insurance Policy Offered
• 128 hours Paid Time Off policy (3 weeks, 1 day)
• Firm paid holidays (typically 8)
• Living in or near McKinney is a plus

This job description does not imply, nor does it create any type of employment contract between the employee and employer. Rather, this job description is a general summary of common tasks, duties and responsibilities that comprise the means of accomplishing this job’s purpose and objectives. All employees of the company are employed at will, are expected to be able to adapt and handle other tasks or perform job duties as needed. This job description may be updated at any time at the sole discretion of the company.